Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17472
VM0017472Silvermember17472@example.test · +601110017472 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,858
Current loyalty balance
Lifetime Spend
RM 2,323
Across 16 visits
Total Visits
16
Since 2025-08-11
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 14
Outlet purchase
2026-04-26 · Member activity · RM 116.25
App session
2026-04-14 · OPLUMO Outlet 14
Points credited
2026-04-02 · Member activity · RM 131.75
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 14
Outlet purchase
2026-03-09 · Member activity · RM 147.25
Points credited
2026-02-25 · OPLUMO Outlet 14
Outlet purchase
2026-02-13 · Member activity · RM 162.75