Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17470
VM0017470Membermember17470@example.test · +601110017470 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
228
Current loyalty balance
Lifetime Spend
RM 286
Across 3 visits
Total Visits
3
Since 2026-06-17
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
78d
2026-07-23
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 12
Outlet purchase
2026-07-11 · Member activity · RM 60.00
App session
2026-06-29 · OPLUMO Outlet 12
Points credited
2026-06-17 · Member activity · RM 68.00
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 12
Outlet purchase
2026-05-24 · Member activity · RM 76.00
Points credited
2026-05-12 · OPLUMO Outlet 12
Outlet purchase
2026-04-30 · Member activity · RM 84.00