Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17468
VM0017468Silvermember17468@example.test · +601110017468 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,003
Current loyalty balance
Lifetime Spend
RM 1,254
Across 37 visits
Total Visits
37
Since 2024-07-19
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,003 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 10
Outlet purchase
2026-04-16 · Member activity · RM 32.25
App session
2026-04-04 · OPLUMO Outlet 10
Points credited
2026-03-23 · Member activity · RM 36.55
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 10
Outlet purchase
2026-02-27 · Member activity · RM 40.85
Points credited
2026-02-15 · OPLUMO Outlet 10
Outlet purchase
2026-02-03 · Member activity · RM 45.15