Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17467
VM0017467Silvermember17467@example.test · +601110017467 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
1,126
Current loyalty balance
Lifetime Spend
RM 1,409
Across 14 visits
Total Visits
14
Since 2026-01-05
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 9
Outlet purchase
2026-08-15 · Member activity · RM 66.00
App session
2026-08-03 · OPLUMO Outlet 9
Points credited
2026-07-22 · Member activity · RM 74.80
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 83.60
Points credited
2026-06-16 · OPLUMO Outlet 9
Outlet purchase
2026-06-04 · Member activity · RM 92.40