Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01746
VM0001746Silvermember1746@example.test · +601110001746 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,746
Current loyalty balance
Lifetime Spend
RM 2,183
Across 35 visits
Total Visits
35
Since 2024-12-06
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
60d
2026-08-10
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,746 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 13
Outlet purchase
2026-07-29 · Member activity · RM 43.50
App session
2026-07-17 · OPLUMO Outlet 13
Points credited
2026-07-05 · Member activity · RM 49.30
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 55.10
Points credited
2026-05-30 · OPLUMO Outlet 13
Outlet purchase
2026-05-18 · Member activity · RM 60.90