Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17454
VM0017454Membermember17454@example.test · +601110017454 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
687
Current loyalty balance
Lifetime Spend
RM 860
Across 13 visits
Total Visits
13
Since 2025-12-05
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 63.00
App session
2026-06-15 · OPLUMO Outlet 13
Points credited
2026-06-03 · Member activity · RM 71.40
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 79.80
Points credited
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 88.20