Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01744
VM0001744Membermember1744@example.test · +601110001744 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
583
Current loyalty balance
Lifetime Spend
RM 729
Across 8 visits
Total Visits
8
Since 2026-03-08
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
89d
2026-07-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
583 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 80.25
App session
2026-06-18 · OPLUMO Outlet 11
Points credited
2026-06-06 · Member activity · RM 90.95
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 11
Outlet purchase
2026-05-13 · Member activity · RM 101.65
Points credited
2026-05-01 · OPLUMO Outlet 11
Outlet purchase
2026-04-19 · Member activity · RM 112.35