Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17434
VM0017434Membermember17434@example.test · +601110017434 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
144
Current loyalty balance
Lifetime Spend
RM 181
Across 2 visits
Total Visits
2
Since 2026-07-28
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
55d
2026-08-15
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
144 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 10
Outlet purchase
2026-08-03 · Member activity · RM 58.50
App session
2026-07-22 · OPLUMO Outlet 10
Points credited
2026-07-10 · Member activity · RM 66.30
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 10
Outlet purchase
2026-06-16 · Member activity · RM 74.10
Points credited
2026-06-04 · OPLUMO Outlet 10
Outlet purchase
2026-05-23 · Member activity · RM 81.90