Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17433
VM0017433Platinummember17433@example.test · +601110017433 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
6,163
Current loyalty balance
Lifetime Spend
RM 7,704
Across 40 visits
Total Visits
40
Since 2024-10-29
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,163 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 9
Outlet purchase
2026-09-19 · Member activity · RM 131.25
App session
2026-09-07 · OPLUMO Outlet 9
Points credited
2026-08-26 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 9
Outlet purchase
2026-08-02 · Member activity · RM 166.25
Points credited
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 183.75