Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01743
VM0001743Membermember1743@example.test · +601110001743 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
931
Current loyalty balance
Lifetime Spend
RM 1,165
Across 18 visits
Total Visits
18
Since 2025-10-25
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
931 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 10
Outlet purchase
2026-08-15 · Member activity · RM 57.00
App session
2026-08-03 · OPLUMO Outlet 10
Points credited
2026-07-22 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 72.20
Points credited
2026-06-16 · OPLUMO Outlet 10
Outlet purchase
2026-06-04 · Member activity · RM 79.80