Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17418
VM0017418Silvermember17418@example.test · +601110017418 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,140
Current loyalty balance
Lifetime Spend
RM 1,426
Across 12 visits
Total Visits
12
Since 2025-12-18
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 11
Outlet purchase
2026-06-22 · Member activity · RM 78.00
App session
2026-06-10 · OPLUMO Outlet 11
Points credited
2026-05-29 · Member activity · RM 88.40
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 11
Outlet purchase
2026-05-05 · Member activity · RM 98.80
Points credited
2026-04-23 · OPLUMO Outlet 11
Outlet purchase
2026-04-11 · Member activity · RM 109.20