Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17413
VM0017413Membermember17413@example.test · +601110017413 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
956
Current loyalty balance
Lifetime Spend
RM 1,195
Across 43 visits
Total Visits
43
Since 2024-03-18
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
956 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 6
Outlet purchase
2026-04-01 · Member activity · RM 26.25
App session
2026-03-20 · OPLUMO Outlet 6
Points credited
2026-03-08 · Member activity · RM 29.75
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 6
Outlet purchase
2026-02-12 · Member activity · RM 33.25
Points credited
2026-01-31 · OPLUMO Outlet 6
Outlet purchase
2026-01-19 · Member activity · RM 36.75