Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17410
VM0017410Membermember17410@example.test · +601110017410 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
164
Current loyalty balance
Lifetime Spend
RM 206
Across 2 visits
Total Visits
2
Since 2026-07-08
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
75d
2026-07-26
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
164 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 3
Outlet purchase
2026-07-14 · Member activity · RM 72.00
App session
2026-07-02 · OPLUMO Outlet 3
Points credited
2026-06-20 · Member activity · RM 81.60
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 3
Outlet purchase
2026-05-27 · Member activity · RM 91.20
Points credited
2026-05-15 · OPLUMO Outlet 3
Outlet purchase
2026-05-03 · Member activity · RM 100.80