Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17384
VM0017384Membermember17384@example.test · +601110017384 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
677
Current loyalty balance
Lifetime Spend
RM 846
Across 13 visits
Total Visits
13
Since 2026-01-23
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
677 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 11
Outlet purchase
2026-08-15 · Member activity · RM 46.50
App session
2026-08-03 · OPLUMO Outlet 11
Points credited
2026-07-22 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 11
Outlet purchase
2026-06-28 · Member activity · RM 58.90
Points credited
2026-06-16 · OPLUMO Outlet 11
Outlet purchase
2026-06-04 · Member activity · RM 65.10