Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17382
VM0017382Membermember17382@example.test · +601110017382 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
775
Current loyalty balance
Lifetime Spend
RM 970
Across 7 visits
Total Visits
7
Since 2026-02-08
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
775 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 9
Outlet purchase
2026-05-15 · Member activity · RM 132.75
App session
2026-05-03 · OPLUMO Outlet 9
Points credited
2026-04-21 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 9
Outlet purchase
2026-03-28 · Member activity · RM 168.15
Points credited
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 185.85