Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01738
VM0001738Silvermember1738@example.test · +601110001738 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,312
Current loyalty balance
Lifetime Spend
RM 1,640
Across 12 visits
Total Visits
12
Since 2026-02-02
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
51d
2026-08-19
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 102.75
App session
2026-07-26 · OPLUMO Outlet 5
Points credited
2026-07-14 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 5
Outlet purchase
2026-06-20 · Member activity · RM 130.15
Points credited
2026-06-08 · OPLUMO Outlet 5
Outlet purchase
2026-05-27 · Member activity · RM 143.85