Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17374
VM0017374Platinummember17374@example.test · +601110017374 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
5,024
Current loyalty balance
Lifetime Spend
RM 6,280
Across 45 visits
Total Visits
45
Since 2024-08-08
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,024 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 1
Outlet purchase
2026-09-27 · Member activity · RM 105.00
App session
2026-09-15 · OPLUMO Outlet 1
Points credited
2026-09-03 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 1
Outlet purchase
2026-08-10 · Member activity · RM 133.00
Points credited
2026-07-29 · OPLUMO Outlet 1
Outlet purchase
2026-07-17 · Member activity · RM 147.00