Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17369
VM0017369Silvermember17369@example.test · +601110017369 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,036
Current loyalty balance
Lifetime Spend
RM 2,546
Across 39 visits
Total Visits
39
Since 2024-11-01
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,036 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 13
Outlet purchase
2026-09-04 · Member activity · RM 44.25
App session
2026-08-23 · OPLUMO Outlet 13
Points credited
2026-08-11 · Member activity · RM 50.15
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 13
Outlet purchase
2026-07-18 · Member activity · RM 56.05
Points credited
2026-07-06 · OPLUMO Outlet 13
Outlet purchase
2026-06-24 · Member activity · RM 61.95