Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17366
VM0017366Silvermember17366@example.test · +601110017366 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,176
Current loyalty balance
Lifetime Spend
RM 2,721
Across 14 visits
Total Visits
14
Since 2026-01-10
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,176 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 10
Outlet purchase
2026-08-20 · Member activity · RM 117.00
App session
2026-08-08 · OPLUMO Outlet 10
Points credited
2026-07-27 · Member activity · RM 132.60
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 10
Outlet purchase
2026-07-03 · Member activity · RM 148.20
Points credited
2026-06-21 · OPLUMO Outlet 10
Outlet purchase
2026-06-09 · Member activity · RM 163.80