Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17358
VM0017358Goldmember17358@example.test · +601110017358 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
3,893
Current loyalty balance
Lifetime Spend
RM 4,867
Across 36 visits
Total Visits
36
Since 2024-09-11
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,893 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 2
Outlet purchase
2026-05-22 · Member activity · RM 117.75
App session
2026-05-10 · OPLUMO Outlet 2
Points credited
2026-04-28 · Member activity · RM 133.45
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 2
Outlet purchase
2026-04-04 · Member activity · RM 149.15
Points credited
2026-03-23 · OPLUMO Outlet 2
Outlet purchase
2026-03-11 · Member activity · RM 164.85