Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17357
VM0017357Membermember17357@example.test · +601110017357 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
277
Current loyalty balance
Lifetime Spend
RM 347
Across 6 visits
Total Visits
6
Since 2026-01-27
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
277 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 1
Outlet purchase
2026-04-15 · Member activity · RM 38.25
App session
2026-04-03 · OPLUMO Outlet 1
Points credited
2026-03-22 · Member activity · RM 43.35
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 1
Outlet purchase
2026-02-26 · Member activity · RM 48.45
Points credited
2026-02-14 · OPLUMO Outlet 1
Outlet purchase
2026-02-02 · Member activity · RM 53.55