Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17349
VM0017349Goldmember17349@example.test · +601110017349 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,514
Current loyalty balance
Lifetime Spend
RM 5,643
Across 40 visits
Total Visits
40
Since 2024-10-10
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,514 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 10
Outlet purchase
2026-08-31 · Member activity · RM 132.00
App session
2026-08-19 · OPLUMO Outlet 10
Points credited
2026-08-07 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 10
Outlet purchase
2026-07-14 · Member activity · RM 167.20
Points credited
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 184.80