Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17346
VM0017346Membermember17346@example.test · +601110017346 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
451
Current loyalty balance
Lifetime Spend
RM 564
Across 15 visits
Total Visits
15
Since 2025-09-15
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
451 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 7
Outlet purchase
2026-05-13 · Member activity · RM 33.75
App session
2026-05-01 · OPLUMO Outlet 7
Points credited
2026-04-19 · Member activity · RM 38.25
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 7
Outlet purchase
2026-03-26 · Member activity · RM 42.75
Points credited
2026-03-14 · OPLUMO Outlet 7
Outlet purchase
2026-03-02 · Member activity · RM 47.25