Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17338
VM0017338Platinummember17338@example.test · +601110017338 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,943
Current loyalty balance
Lifetime Spend
RM 6,180
Across 31 visits
Total Visits
31
Since 2025-03-30
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,943 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 16
Outlet purchase
2026-09-09 · Member activity · RM 120.75
App session
2026-08-28 · OPLUMO Outlet 16
Points credited
2026-08-16 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 16
Outlet purchase
2026-07-23 · Member activity · RM 152.95
Points credited
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 169.05