Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17323
VM0017323Silvermember17323@example.test · +601110017323 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
1,238
Current loyalty balance
Lifetime Spend
RM 1,549
Across 13 visits
Total Visits
13
Since 2026-02-06
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,238 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 1
Outlet purchase
2026-08-29 · Member activity · RM 79.50
App session
2026-08-17 · OPLUMO Outlet 1
Points credited
2026-08-05 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 1
Outlet purchase
2026-07-12 · Member activity · RM 100.70
Points credited
2026-06-30 · OPLUMO Outlet 1
Outlet purchase
2026-06-18 · Member activity · RM 111.30