Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17317
VM0017317Goldmember17317@example.test · +601110017317 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,472
Current loyalty balance
Lifetime Spend
RM 5,591
Across 39 visits
Total Visits
39
Since 2024-08-03
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,472 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 128.25
App session
2026-05-25 · OPLUMO Outlet 12
Points credited
2026-05-13 · Member activity · RM 145.35
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 12
Outlet purchase
2026-04-19 · Member activity · RM 162.45
Points credited
2026-04-07 · OPLUMO Outlet 12
Outlet purchase
2026-03-26 · Member activity · RM 179.55