Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17316
VM0017316Silvermember17316@example.test · +601110017316 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,988
Current loyalty balance
Lifetime Spend
RM 2,485
Across 30 visits
Total Visits
30
Since 2024-11-29
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,988 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 11
Outlet purchase
2026-04-23 · Member activity · RM 57.00
App session
2026-04-11 · OPLUMO Outlet 11
Points credited
2026-03-30 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 11
Outlet purchase
2026-03-06 · Member activity · RM 72.20
Points credited
2026-02-22 · OPLUMO Outlet 11
Outlet purchase
2026-02-10 · Member activity · RM 79.80