Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17302
VM0017302Membermember17302@example.test · +601110017302 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
878
Current loyalty balance
Lifetime Spend
RM 1,098
Across 6 visits
Total Visits
6
Since 2026-03-19
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
878 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 14
Outlet purchase
2026-06-05 · Member activity · RM 123.00
App session
2026-05-24 · OPLUMO Outlet 14
Points credited
2026-05-12 · Member activity · RM 139.40
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 155.80
Points credited
2026-04-06 · OPLUMO Outlet 14
Outlet purchase
2026-03-25 · Member activity · RM 172.20