Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17286
VM0017286Membermember17286@example.test · +601110017286 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
186
Current loyalty balance
Lifetime Spend
RM 234
Across 6 visits
Total Visits
6
Since 2026-05-11
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
61d
2026-08-09
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
186 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 15
Outlet purchase
2026-07-28 · Member activity · RM 26.25
App session
2026-07-16 · OPLUMO Outlet 15
Points credited
2026-07-04 · Member activity · RM 29.75
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 15
Outlet purchase
2026-06-10 · Member activity · RM 33.25
Points credited
2026-05-29 · OPLUMO Outlet 15
Outlet purchase
2026-05-17 · Member activity · RM 36.75