Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17282
VM0017282Goldmember17282@example.test · +601110017282 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,401
Current loyalty balance
Lifetime Spend
RM 3,002
Across 44 visits
Total Visits
44
Since 2024-08-18
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,401 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 11
Outlet purchase
2026-09-19 · Member activity · RM 60.75
App session
2026-09-07 · OPLUMO Outlet 11
Points credited
2026-08-26 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 11
Outlet purchase
2026-08-02 · Member activity · RM 76.95
Points credited
2026-07-21 · OPLUMO Outlet 11
Outlet purchase
2026-07-09 · Member activity · RM 85.05