Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01728
VM0001728Silvermember1728@example.test · +601110001728 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,801
Current loyalty balance
Lifetime Spend
RM 2,252
Across 34 visits
Total Visits
34
Since 2024-09-28
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,801 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 12
Outlet purchase
2026-05-03 · Member activity · RM 53.25
App session
2026-04-21 · OPLUMO Outlet 12
Points credited
2026-04-09 · Member activity · RM 60.35
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 12
Outlet purchase
2026-03-16 · Member activity · RM 67.45
Points credited
2026-03-04 · OPLUMO Outlet 12
Outlet purchase
2026-02-20 · Member activity · RM 74.55