Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01725
VM0001725Membermember1725@example.test · +601110001725 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
531
Current loyalty balance
Lifetime Spend
RM 665
Across 6 visits
Total Visits
6
Since 2026-04-08
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
531 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 9
Outlet purchase
2026-06-25 · Member activity · RM 77.25
App session
2026-06-13 · OPLUMO Outlet 9
Points credited
2026-06-01 · Member activity · RM 87.55
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 9
Outlet purchase
2026-05-08 · Member activity · RM 97.85
Points credited
2026-04-26 · OPLUMO Outlet 9
Outlet purchase
2026-04-14 · Member activity · RM 108.15