Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17246
VM0017246Membermember17246@example.test · +601110017246 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
87
Current loyalty balance
Lifetime Spend
RM 109
Across 2 visits
Total Visits
2
Since 2026-06-21
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
87 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 9
Outlet purchase
2026-06-27 · Member activity · RM 40.50
App session
2026-06-15 · OPLUMO Outlet 9
Points credited
2026-06-03 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 9
Outlet purchase
2026-05-10 · Member activity · RM 51.30
Points credited
2026-04-28 · OPLUMO Outlet 9
Outlet purchase
2026-04-16 · Member activity · RM 56.70