Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17245
VM0017245Goldmember17245@example.test · +601110017245 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,127
Current loyalty balance
Lifetime Spend
RM 3,909
Across 34 visits
Total Visits
34
Since 2024-11-20
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 8
Outlet purchase
2026-06-25 · Member activity · RM 113.25
App session
2026-06-13 · OPLUMO Outlet 8
Points credited
2026-06-01 · Member activity · RM 128.35
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 8
Outlet purchase
2026-05-08 · Member activity · RM 143.45
Points credited
2026-04-26 · OPLUMO Outlet 8
Outlet purchase
2026-04-14 · Member activity · RM 158.55