Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17242
VM0017242Goldmember17242@example.test · +601110017242 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,814
Current loyalty balance
Lifetime Spend
RM 4,769
Across 41 visits
Total Visits
41
Since 2024-10-06
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,814 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 5
Outlet purchase
2026-09-14 · Member activity · RM 78.75
App session
2026-09-02 · OPLUMO Outlet 5
Points credited
2026-08-21 · Member activity · RM 89.25
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 5
Outlet purchase
2026-07-28 · Member activity · RM 99.75
Points credited
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 110.25