Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17227
VM0017227Membermember17227@example.test · +601110017227 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
790
Current loyalty balance
Lifetime Spend
RM 988
Across 26 visits
Total Visits
26
Since 2025-03-06
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
790 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 7
Outlet purchase
2026-05-18 · Member activity · RM 32.25
App session
2026-05-06 · OPLUMO Outlet 7
Points credited
2026-04-24 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 7
Outlet purchase
2026-03-31 · Member activity · RM 40.85
Points credited
2026-03-19 · OPLUMO Outlet 7
Outlet purchase
2026-03-07 · Member activity · RM 45.15