Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17220
VM0017220Membermember17220@example.test · +601110017220 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
283
Current loyalty balance
Lifetime Spend
RM 354
Across 6 visits
Total Visits
6
Since 2026-04-10
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
283 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 17
Outlet purchase
2026-06-27 · Member activity · RM 36.75
App session
2026-06-15 · OPLUMO Outlet 17
Points credited
2026-06-03 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 17
Outlet purchase
2026-05-10 · Member activity · RM 46.55
Points credited
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 51.45