Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17218
VM0017218Membermember17218@example.test · +601110017218 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
580
Current loyalty balance
Lifetime Spend
RM 726
Across 30 visits
Total Visits
30
Since 2025-04-03
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
580 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 15
Outlet purchase
2026-08-26 · Member activity · RM 21.75
App session
2026-08-14 · OPLUMO Outlet 15
Points credited
2026-08-02 · Member activity · RM 24.65
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 27.55
Points credited
2026-06-27 · OPLUMO Outlet 15
Outlet purchase
2026-06-15 · Member activity · RM 30.45