Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17208
VM0017208Membermember17208@example.test · +601110017208 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
641
Current loyalty balance
Lifetime Spend
RM 802
Across 5 visits
Total Visits
5
Since 2026-05-16
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
74d
2026-07-27
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
641 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 5
Outlet purchase
2026-07-15 · Member activity · RM 117.75
App session
2026-07-03 · OPLUMO Outlet 5
Points credited
2026-06-21 · Member activity · RM 133.45
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 5
Outlet purchase
2026-05-28 · Member activity · RM 149.15
Points credited
2026-05-16 · OPLUMO Outlet 5
Outlet purchase
2026-05-04 · Member activity · RM 164.85