Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17206
VM0017206Silvermember17206@example.test · +601110017206 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
1,283
Current loyalty balance
Lifetime Spend
RM 1,604
Across 12 visits
Total Visits
12
Since 2026-03-07
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,283 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 3
Outlet purchase
2026-09-09 · Member activity · RM 117.00
App session
2026-08-28 · OPLUMO Outlet 3
Points credited
2026-08-16 · Member activity · RM 132.60
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 3
Outlet purchase
2026-07-23 · Member activity · RM 148.20
Points credited
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 163.80