Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17205
VM0017205Silvermember17205@example.test · +601110017205 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,000
Current loyalty balance
Lifetime Spend
RM 1,250
Across 7 visits
Total Visits
7
Since 2026-06-02
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,000 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 2
Outlet purchase
2026-09-06 · Member activity · RM 129.75
App session
2026-08-25 · OPLUMO Outlet 2
Points credited
2026-08-13 · Member activity · RM 147.05
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 2
Outlet purchase
2026-07-20 · Member activity · RM 164.35
Points credited
2026-07-08 · OPLUMO Outlet 2
Outlet purchase
2026-06-26 · Member activity · RM 181.65