Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17202
VM0017202Membermember17202@example.test · +601110017202 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 752
Across 17 visits
Total Visits
17
Since 2025-12-07
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 16
Outlet purchase
2026-09-09 · Member activity · RM 40.50
App session
2026-08-28 · OPLUMO Outlet 16
Points credited
2026-08-16 · Member activity · RM 45.90
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 16
Outlet purchase
2026-07-23 · Member activity · RM 51.30
Points credited
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 56.70