Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17193
VM0017193Goldmember17193@example.test · +601110017193 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
3,636
Current loyalty balance
Lifetime Spend
RM 4,546
Across 22 visits
Total Visits
22
Since 2025-08-18
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,636 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 7
Outlet purchase
2026-08-19 · Member activity · RM 127.50
App session
2026-08-07 · OPLUMO Outlet 7
Points credited
2026-07-26 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 161.50
Points credited
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 178.50