Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17190
VM0017190Silvermember17190@example.test · +601110017190 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,077
Current loyalty balance
Lifetime Spend
RM 2,596
Across 29 visits
Total Visits
29
Since 2024-12-09
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,077 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 63.00
App session
2026-04-03 · OPLUMO Outlet 4
Points credited
2026-03-22 · Member activity · RM 71.40
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 4
Outlet purchase
2026-02-26 · Member activity · RM 79.80
Points credited
2026-02-14 · OPLUMO Outlet 4
Outlet purchase
2026-02-02 · Member activity · RM 88.20