Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17180
VM0017180Silvermember17180@example.test · +601110017180 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,181
Current loyalty balance
Lifetime Spend
RM 1,477
Across 43 visits
Total Visits
43
Since 2024-08-11
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,181 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 11
Outlet purchase
2026-08-25 · Member activity · RM 27.75
App session
2026-08-13 · OPLUMO Outlet 11
Points credited
2026-08-01 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 11
Outlet purchase
2026-07-08 · Member activity · RM 35.15
Points credited
2026-06-26 · OPLUMO Outlet 11
Outlet purchase
2026-06-14 · Member activity · RM 38.85