Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17166
VM0017166Platinummember17166@example.test · +601110017166 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
5,389
Current loyalty balance
Lifetime Spend
RM 6,737
Across 40 visits
Total Visits
40
Since 2024-11-04
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,389 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 14
Outlet purchase
2026-09-25 · Member activity · RM 103.50
App session
2026-09-13 · OPLUMO Outlet 14
Points credited
2026-09-01 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 14
Outlet purchase
2026-08-08 · Member activity · RM 131.10
Points credited
2026-07-27 · OPLUMO Outlet 14
Outlet purchase
2026-07-15 · Member activity · RM 144.90