Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17145
VM0017145Goldmember17145@example.test · +601110017145 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
2,951
Current loyalty balance
Lifetime Spend
RM 3,690
Across 42 visits
Total Visits
42
Since 2024-04-30
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,951 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 10
Outlet purchase
2026-04-26 · Member activity · RM 66.75
App session
2026-04-14 · OPLUMO Outlet 10
Points credited
2026-04-02 · Member activity · RM 75.65
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 10
Outlet purchase
2026-03-09 · Member activity · RM 84.55
Points credited
2026-02-25 · OPLUMO Outlet 10
Outlet purchase
2026-02-13 · Member activity · RM 93.45