Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17141
VM0017141Membermember17141@example.test · +601110017141 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
717
Current loyalty balance
Lifetime Spend
RM 897
Across 6 visits
Total Visits
6
Since 2026-03-12
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 6
Outlet purchase
2026-05-29 · Member activity · RM 113.25
App session
2026-05-17 · OPLUMO Outlet 6
Points credited
2026-05-05 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 6
Outlet purchase
2026-04-11 · Member activity · RM 143.45
Points credited
2026-03-30 · OPLUMO Outlet 6
Outlet purchase
2026-03-18 · Member activity · RM 158.55