Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01713
VM0001713Silvermember1713@example.test · +601110001713 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,318
Current loyalty balance
Lifetime Spend
RM 2,899
Across 36 visits
Total Visits
36
Since 2024-09-02
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,318 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 14
Outlet purchase
2026-05-13 · Member activity · RM 61.50
App session
2026-05-01 · OPLUMO Outlet 14
Points credited
2026-04-19 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 14
Outlet purchase
2026-03-26 · Member activity · RM 77.90
Points credited
2026-03-14 · OPLUMO Outlet 14
Outlet purchase
2026-03-02 · Member activity · RM 86.10