Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01712
VM0001712Silvermember1712@example.test · +601110001712 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,217
Current loyalty balance
Lifetime Spend
RM 1,522
Across 20 visits
Total Visits
20
Since 2025-10-14
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,217 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 13
Outlet purchase
2026-09-09 · Member activity · RM 48.75
App session
2026-08-28 · OPLUMO Outlet 13
Points credited
2026-08-16 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 13
Outlet purchase
2026-07-23 · Member activity · RM 61.75
Points credited
2026-07-11 · OPLUMO Outlet 13
Outlet purchase
2026-06-29 · Member activity · RM 68.25